Client Background:
A multinational corporation with locations in the US and India was facing significant challenges in managing their IT infrastructure during a digital transformation, including a migration to Exchange Online.
Challenges:
- Legacy Infrastructure: Overloaded servers and misconfigured firewalls caused performance issues and security vulnerabilities.
- Lack of IT Inventory Clarity: No comprehensive understanding of devices, applications, or network instruments, posing potential security risks.
- Outdated Active Directory: Mixed active, inactive, and deleted accounts complicated user migration to Exchange Online, creating security vulnerabilities.
Sithafal's Approach:
- Conducted a thorough GAP analysis to identify critical issues.
- Developed a standardized model for distributed network management.
- Implemented a two-pronged plan focusing on:
- Network Optimization
- Identity Access Management
- Collaborated with leadership to confirm the user base and streamline processes.
Key Actions Taken:
- Network Optimization:
- Decommissioned the underutilized Hyderabad data center, consolidating resources.
- Reviewed and reconfigured firewall rules for improved security.
- Separated SharePoint and SQL databases for better performance.
- Identity and Access Management:
- Cleaned up Active Directory by removing inactive and deleted accounts.
- Documented all devices and applications for better network visibility.
- Implemented standardized patch management for timely security updates.
Benefits Achieved:
- Transitioned to a centralized, scalable, and efficient data center.
- Ensured email service uptime and availability with an expanded DAG.
- Improved server load management and performance.
- Simplified user management with a cleaned-up Active Directory.
- Enhanced security through upgraded firewall rule management.
- Achieved compliance through strategic optimizations.
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